VinesVeins

Shipping Policy

 Destination

  Cost

 Shipping Time

 US

  $5 USD

7-12 business days + 3-5 days processing

*Free US shipping for all orders over $35 USD! 

Please Note: The shipping time for your package is in addition to the processing time in our warehouses.

Delays

Please keep in mind that transit times can vary greatly. Occasionally packages can be substantially delayed up to 15-30 days, but the usual transit time is 7 – 12 days.

When traveling across a border, packages occasionally get held up at customs, which is in the hands of the country’s customs officials.

We will try hard to ensure the package delivered to you as scheduled and keep the order on track.

PROCESSING TIMES

For the processing time,  we typically ship orders within 2-5 days after the order is placed. 

  • Hong Kong warehouse: Orders are processed 7 days a week, but they can only be shipped out from Monday to Friday.
  • Orders are processed and shipped Monday through Friday. Any orders done over the weekend are sent out the following Monday (depending on Holidays). 

 

FREE SHIPPING

We offer free shipping for all US over $35 USD. If the shipping cost hasn’t been removed from your order, double-check that the subtotal of your order (before taxes) has reached the minimum ($35). If you’re using a discount code, your subtotal must be $35 or more after the discount has been applied. If you haven’t reached the minimum, throw another item(or two) on to your order and get free shipping! 

 

TAXES & CUSTOMS

Vines & Veins is not responsible for any duty and tax fees for shipping.

If you’re unsure of whether you’ll be subject to customs fees, we’d recommend contacting your local customs office for more information before placing your order.

If you choose to refuse the customs fee and the parcel is returned back to Hong Kong, a shipping & handling fee may be deducted from your refund.

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